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NOW LIVE](/content/terms-of-use-and-privacy-policy#/index.html)
Introducing Growbotik — White Label Autonomous Marketing for Agencies
Terms of Use & Privacy Policy
|| Click here for Privacy Policy
TERMS OF USE
THESE TERMS AND CONDITIONS (THE “TERMS”) ARE A LEGAL CONTRACT BETWEEN YOU AND UMBRELLA MICRO ENTERPRISES INC. (“UMBRELLA LOCAL”, “UMBRELLA”, “WE” OR “US”). THESE TERMS EXPLAIN HOW YOU ARE PERMITTED TO USE THE WEBSITE LOCATED AT THE URL: HTTP://WWW.UMBRELLAUS.COM AS WELL AS ALL ASSOCIATED SITES PROVIDED BY UMBRELLA, ITS SUBSIDIARIES, AND AFFILIATED COMPANIES (COLLECTIVELY, THE “SITE”). BY USING THIS SITE OR REGISTERING TO USE THE SERVICES OFFERED THROUGH THE SITE (“SERVICES”), YOU ARE AGREEING TO ALL THE TERMS; IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THIS SITE, ANY SERVICES OR ANY INFORMATION CONTAINED ON THIS SITE.
NOTE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH UMBRELLA. YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED BELOW.
Changes
UMBRELLA may make changes to the content and Services offered on or through the Site at any time. UMBRELLA can change, update, or add or remove provisions of these Terms, at any time by posting the updated Terms on this Site and, if you are a current Subscriber (as defined below), emailing you at the email address associated with your registered account. By using this Site after UMBRELLA has updated the Terms, you are agreeing to all the updated Terms; if you do not agree with any of the updated Terms, you must stop using the Site and Services.
General Use
By using this Site and/or Services, you represent, acknowledge and agree that you are at least 18 years of age, or if you are under 18 years you may not use the Site or Services at any time or in any manner or submit any information to UMBRELLA or the Site.
UMBRELLA provides content on the Site and through the Services that is the copyrighted and/or trademarked work of UMBRELLA, UMBRELLA’s third-party licensors and suppliers or other users of the Site (collectively, the “Materials”). Materials may include logos, graphics, video, images, software and other content.
Subject to your compliance with these Terms, UMBRELLA hereby grants you a limited, personal, non-exclusive and non-transferable license to use and to display the Materials and to use this Site and Services solely for your personal use. Except for the foregoing license, you have no other rights in the Site or any Materials and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Site, Services or Materials in any manner.
If you breach any of these Terms, the above license will terminate automatically and you must immediately destroy any downloaded or printed Materials.
Using the Site and the Services on the Site
You need not register with UMBRELLA to simply visit and view the Site. However, in order to access certain password-restricted areas of the Site and to use the Services and certain Materials offered on and through the Site, you must register with UMBRELLA for an account and receive a password.
Restricted Areas of this Site
UMBRELLA administrator shall have the right to approve or reject the requested registration, in the Company’s sole discretion. If your account is approved by UMBRELLA’s administrator, you will be notified and provided with Access Details such as username and password. The Access Details are for your own personal use only. You are responsible for maintaining the confidentiality of your Access Details and you are responsible for all activities that occur using your Access Details.
All the information that you provide when registering for an account and otherwise through the Site must be accurate, complete and up to date.
Subscriptions
By registering for an account with UMBRELLA and subscribing to use the Services, you become a “Subscriber” with access to certain password-restricted Services, Materials and areas of the Site (a “Subscription”). Subscriptions and the rights and privileges provided to a Subscriber are personal and non-transferable.
Discontinued Services
Certain Services sold by UMBRELLA may require UMBRELLA to host certain elements of such Services and to provide ongoing support services. UMBRELLA reserves the right, in its sole discretion, to discontinue hosting, support and all other activities related to such Services at any time following 12 months from your initial purchase of such Services. Prior to such discontinuance, UMBRELLA will provide you with at least 30 days prior notice. Such notice will be sent to the email address associated with your account, so it is your responsibility to update as necessary the email address associated with your account. Notwithstanding the foregoing, UMBRELLA shall only be required to provide such notice to users that have logged into the accounts associated with the Service to be discontinued within the period of 90 days prior to the date of notice of discontinuation. Upon discontinuation of a Service, UMBRELLA may delete all databases associated with your use of the Service.
Payment and Purchases
You may pay for your Subscription fee with credit card or PayPal. We or our payment processing partner will charge your credit card or PayPal account for your first Subscription fee on the date that we process your account registration (or if you sign-up for a Subscription that includes a free-trial period, we or our payment processing partner will charge your credit card for your first Subscription fee upon your upgrade to a paid Subscription).Once your credit card is charged the first Subscription fee (or if you sign-up for a Subscription that includes a free-trial period, once your order for your Subscription has been processed), you will receive a confirmation e-mail notifying you of your ability to access the Services. All orders for services and products are subject to acceptance by UMBRELLA. UMBRELLA may refuse to accept any order for any reason in UMBRELLA’s sole discretion. Additionally, UMBRELLA may cancel any order for any reason at any time, even after acceptance, and refund the associated payments.
IMPORTANT NOTICE REGARDING RENEWALS: UMBRELLA WILL AUTOMATICALLY RENEW YOUR SUBSCRIPTION ON YOUR MONTHLY OR YEARLY ANNIVERSARY DATE AND, AS AUTHORIZED BY YOU DURING THE SUBSCRIPTION SIGN-UP PROCESS, UMBRELLA OR OUR PAYMENT PROCESSING PARTNER WILL CHARGE YOUR CREDIT CARD OR PAYPAL ACCOUNT WITH THE APPLICABLE MONTHLY SUBSCRIPTION FEE (UNLESS YOU CANCEL PRIOR TO THE ANNIVERSARY DATE) ON EACH SUBSEQUENT ANNIVERSARY DATE. FOR PURPOSES OF THIS SECTION, “ANNIVERSARY DATE” MEANS THE DATE OF THE MONTH OR THE YEAR, DEPENDING ON YOUR SUBSCRIPTION, YOU INITIALLY REGISTERED AS A PAID SUBSCRIBER. IF YOUR ANNIVERSARY DATE IS DATE IN A CALENDAR MONTH WHICH DOES EXIST IN EVERY CALENDAR MONTH, THEN, IN MONTHS THAT DO NOT HAVE THAT DATE, YOUR ANNIVERSARY DATE WILL BE THE 28TH OF EACH MONTH. EACH SUBSCRIPTION RENEWAL PERIOD IS FOR ONE CALENDAR MONTH.
CANCELATION: YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME BY FOLLOWING THIS PROCESS –
CANCELLATION OF A RECURRING SUBSCRIPTION MUST BE SUBMITTED BY THE CLIENT WHILE LOGGED INTO THEIR AUTHENTICATED ACCOUNT AT CENTER.UMBRELLAUS.COM. THIS IS SECURITY MEASURE TO MAKE SURE ONLY YOU CAN CANCEL YOUR SUBSCRIPTION.
TO INITIATE CANCELLATION, THE CLIENT MUST ACCESS THE SUPPORT/HELP FUNCTION WITHIN THEIR LOGGED-IN ACCOUNT AND SUBMIT THE CANCELLATION REQUEST THROUGH THAT AUTHENTICATED SYSTEM.
FOR VERIFICATION AND RECORD-KEEPING PURPOSES, CANCELLATION REQUESTS SUBMITTED THROUGH THE AUTHENTICATED CLIENT ACCOUNT ARE TIMESTAMPED WITHIN THE SYSTEM.
A CANCELLATION IS CONSIDERED EFFECTIVE ONLY AFTER:
1. THE REQUEST IS SUBMITTED THROUGH THE AUTHENTICATED MEMBER ACCOUNT; AND
2. WRITTEN CONFIRMATION OF CANCELLATION IS ISSUED BY THE COMPANY.
THE CLIENT IS RESPONSIBLE FOR SUBMITTING THE CANCELLATION REQUEST PRIOR TO THE APPLICABLE RENEWAL BILLING DATE. FAILURE TO SUBMIT A CANCELLATION REQUEST THROUGH THE AUTHENTICATED MEMBER PORTAL BEFORE THE RENEWAL DATE MAY RESULT IN THE SCHEDULED RECURRING CHARGE BEING PROCESSED.
CANCELLATION REQUESTS SUBMITTED THROUGH ANY OTHER CHANNEL — INCLUDING BUT NOT LIMITED TO PHONE CALLS, VOICEMAIL, SMS, DIRECT EMAIL, SOCIAL MEDIA, LIVE CHAT OUTSIDE THE MEMBER PORTAL, OR OTHER UNAUTHENTICATED COMMUNICATIONS — WILL NOT CONSTITUTE VALID NOTICE OF CANCELLATION.
SUBSCRIPTION BENEFITS WILL REMAIN ACTIVE THROUGH THE END OF THE APPLICABLE BILLING PERIOD FOLLOWING A VALID CANCELLATION.
If applicable, you agree to pay all fees or charges to your account related to your purchase of additional products or services based on UMBRELLA’s fees, charges, and billing terms in effect as shown in these Terms of Use. If you do not pay on time or if UMBRELLA or our payment processing partner cannot charge your credit card or PayPal account for any reason, UMBRELLA reserves the right to either suspend or terminate your access to the Site and Services and terminate these Terms. You are expressly agreeing that UMBRELLA and/or our payment processing partner is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Site and Services and the fees will be billed to your credit card or PayPal account, and thereafter at regular intervals for the remainder of the term of these Terms.
If your subscription payment or associated fee payment is not approved for the full contractual amount, you hereby authorize UMBRELLA or their payment processing partner to process any lesser amount and credit the partial payment to your balance.
NON-WAIVER- Acceptance of any partial payment by UMBRELLA does not constitute an accord and satisfaction or waiver of any of UMBRELLA’s rights or remedies under this Agreement, including the right to collect the full remaining balance owed, any late fees or
discontinue services.
Unless expressly provided otherwise by UMBRELLA, if you cancel your account or Subscription at any time, you will not receive any refund. However, even if UMBRELLA’s policy for a certain service or product allows for a refund, if UMBRELLA determines that your purchase was initiated with the intent of benefiting from the purchase and then requesting a refund (which might be indicated by multiple refund requests), then UMBRELLA may refuse to grant you a refund under such circumstances. If you have a balance due on any account, you agree that UMBRELLA or our payment processing partner may charge such unpaid fees to your credit card or PayPal account or otherwise bill you for such unpaid fees. You will be liable for paying any and all applicable sales and use taxes for the purchase of your Subscription or any other UMBRELLA products or services based on the mailing address that you provide when you register, and you authorize UMBRELLA or our payment processing partner to charge your credit or PayPal account for any such applicable taxes.
Refunds
ALL PURCHASES OF SUBSCRIPTIONS, SERVICES AND OTHER PRODUCTS FROM UMBRELLA ARE FINAL AND NO REFUNDS ARE AVAILABLE, UNLESS OTHERWISE EXPRESSLY PROVIDED FOR ON OUR WEBSITE OR IF UMBRELLA CANCELS YOUR ORDER.
While UMBRELLA attempts to create the highest quality Services, the actual benefits realized by customers may vary depending upon a number of variables, including customer efforts and initiative. You agree not to initiate any charge-back on fees you have paid to UMBRELLA , unless you did not actually receive the Services that your ordered. To submit a refund request, please submit a ticket as help.umbrellaus.com stating which product you would like to refund. Please allow at least one business day for a reply.
Cancellations
If you cancel your account or Service at any time, you will not receive any refund. However, even if UMBRELLA’s policy for a certain service allows for a refund, if UMBRELLA determines that your purchase was initiated with the intent of benefiting from the purchase and then requesting a refund (which might be indicated by multiple refund requests), then UMBRELLA may refuse to grant you a refund under such circumstances.
uBOS Program and BOS Subaccount Distribution
As a paid member of the uBOS Program (“Member”), you are granted the right to distribute an unlimited number of BOS subaccounts under your white-label branding or the provided grey-label branding. The uBOS Program is designed exclusively for small marketing agencies to facilitate the distribution of BOS subaccounts at no cost to end users, enabling Members to attract and acquire clients for their marketing services.
- Sale of BOS Subaccounts:
Members are not permitted to sell BOS subaccounts unless explicitly authorized. If a Member chooses to charge for BOS subaccounts rather than providing them free of charge as intended, the Member must purchase the subaccounts at the applicable rate.
- Enterprise-Level Use:
If a Member intends to work with a client requiring fifty (50) or more BOS subaccounts and/or requiring customization and setup assistance, the Member must contact Umbrella Support at help.umbrellaus.com. The Company will work with the Member to structure a mutually beneficial arrangement to ensure the success and profitability of the engagement.
Failure to comply with these terms may result in the suspension or termination of the Member’s access to the uBOS Program.
Electronic and Other Communications
By using the Site and/or the Services, you consent to receiving electronic and telephone communications from or on behalf of UMBRELLA. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Site and/or Services (including offers and information about new Services). These electronic communications are part of your relationship with UMBRELLA. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Privacy Policy
Please review UMBRELLA Privacy Policy (the “Privacy Policy”) available by clicking here, which explains how we use information that you submit to UMBRELLA.
Third Party Content
Certain Materials may be provided by third party licensors and suppliers to UMBRELLA (“Third Party Content”). Such Third Party Content is, in each case, the copyrighted work of the creator/licensor. Unless you have permission from the owner of the Third Party Content, you agree to use such Third Party Content pursuant to the applicable licenses of such Third Party Content. You acknowledge and agree that you have no right to download, cache, reproduce, modify, display (except as set forth in this paragraph), edit, alter or enhance any of the Third Party Content in any manner unless you have permission from the owner of the Third Party Content. UMBRELLA DISCLAIMS ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES AND CONDITIONS WITH REGARD TO THIRD PARTY CONTENT, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
Links to Third Party Sites
This Site and/or the Services may be linked to other web sites that are not UMBRELLA sites (collectively, “Third Party Sites”). In certain situations, you may be transferred to a Third Party Site through a link but it may appear that you are still on the Site or using the Services. In any case, you acknowledge and agree that the Third Party Sites may have different privacy policies, terms and conditions and/or user guides and business practices than UMBRELLA, and you further acknowledge and agree that your use of such Third Party Sites is governed by the applicable Third Party Web Site privacy policy, terms and conditions and/or user guides. You hereby agree to comply with any and all terms and conditions, users guides and privacy policies of any of Third Party Sites. UMBRELLA is providing links to the Third Party Sites to you as a convenience, and UMBRELLA does not verify, make any representations or take responsibility for such Third Party Sites, including, without limitation, the truthfulness, accuracy, quality or completeness of the content, services, links displayed and/or any other activities conducted on or through such Third Party Sites. Unless expressly stated on the Site or in the Services, links to Third Party Sites should in no way be considered as or interpreted to be UMBRELLA’s endorsement of such Third Party Site or any product or service offered through it. YOU AGREE THAT UMBRELLA WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY GOODS, SERVICES, INFORMATION, RESOURCES AND/OR CONTENT AVAILABLE ON OR THROUGH ANY THIRD PARTY WEB SITES AND/OR THIRD-PARTY DEALINGS OR COMMUNICATIONS, OR FOR ANY HARM RELATED THERETO, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OR BUSINESS PRACTICES OF ANY THIRD PARTY.
Unauthorized Activities
When using this Site and/or the Services, you agree to abide by common standards of etiquette and act in accordance with the law. For example, you agree not to not to:
Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Use racially, ethnically, or otherwise offensive language.
Discuss or incite illegal activity.
Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated).
Post anything that exploits children or minors or that depicts cruelty to animals.
Post any copyrighted or trademarked materials without the express permission from the owner.
Disseminate any unsolicited or unauthorized advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’, or any other form of such solicitation.
Use any robot, spider, scraper or other automated means to access the Site.
Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
Alter the opinions or comments posted by others on this Site.
Post anything contrary to our public image, goodwill or reputation.
This list of prohibitions provides examples and is not complete or exclusive. UMBRELLA reserves the right to terminate access to your account, your ability to post to this Site (or use the Services) with or without cause and with or without notice, for any reason or no reason, or for any action that UMBRELLA determines is inappropriate or disruptive to the Site or Services, or to any other user of the Site and/or Services. UMBRELLA may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at UMBRELLA’s discretion, UMBRELLA will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Site, the Services, or on the Internet.
You agree to indemnify and hold UMBRELLA and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees and costs of defense) UMBRELLA or any other indemnified party suffers in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third-party that your use of this Site or Services violates any applicable law or regulation, or the copyrights, trademark rights or other rights of any third-party.
Proprietary Rights
UMBRELLA and third party trademarks and service marks may or may not be designated as such from time-to-time through the SM, TM or ® symbols. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, re-transmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.
Intellectual Property Infringement
UMBRELLA respects the intellectual property rights of others, and we ask you to do the same. UMBRELLA may, in appropriate circumstances and at our discretion, terminate service and/or access to this Site for users who infringe the intellectual property rights of others. If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our Site or in the Services, please provide UMBRELLA’s designated agent the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Site, and information reasonably sufficient to permit UMBRELLA to locate the material.
Information reasonably sufficient to permit UMBRELLA to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright and/or trademark owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
UMBRELLA’s agent for notice of claims of copyright or trademark infringement can be reached as follows: [legal@umbrellaus.com]
Please also note that for copyright infringements under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
Submitting a Digital Millennium Copyright Act (“DMCA”) Counter-Notification
We will notify you that we have removed or disabled access to copyright-protected material that you provided, if such removal is pursuant to a valid DMCA take-down notice that we have received. If you receive such notice from us, you may provide us with a counter-notification in writing to UMBRELLA designated agent that includes all of the following information:
1. Your physical or electronic signature;
2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
3. A statement from you under the penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
4. Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for any judicial district in which UMBRELLA may be located, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.
Termination of Repeat Infringers
UMBRELLA reserves the right, in its sole discretion, to terminate the account or access of any user of our Site and/or Services who is the subject or repeated DMCA or other infringement notifications.
Disclaimer of Warranties
Your use of the Site and Services is at your own risk. The Materials have not been verified or authenticated in whole or in part by UMBRELLA, and they may include inaccuracies or typographical or other errors. UMBRELLA does not warrant the accuracy of timeliness of the Materials contained on this Site or obtained through the Services. UMBRELLA has no liability for any errors or omissions in the Materials, whether provided by UMBRELLA, our licensors or suppliers or other users.
UMBRELLA, FOR ITSELF AND ITS LICENSORS, MAKES NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS, WARRANTIES, OR GUARANTEES IN CONNECTION WITH THIS SITE, THE SERVICES, OR ANY MATERIALS, RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED. UNLESS OTHERWISE EXPLICITLY STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE, THE SERVICES, AND MATERIALS AND ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS SITE OR THROUGH THE SERVICES IS PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” AND “WHERE-IS” BASIS WITH NO WARRANTY OF IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. UMBRELLA DOES NOT PROVIDE ANY WARRANTIES AGAINST VIRUSES, SPYWARE OR MALWARE THAT MAY BE INSTALLED ON YOUR COMPUTER.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE AND SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE AND/OR ANY SERVICE. YOU UNDERSTAND THAT UMBRELLA DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SITE OR SERVICES. UMBRELLA MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SITE OR SERVICES OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF SITE OR SERVICES. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE OR SERVICES AND WITH OTHER PERSONS OR ENTITIES WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR ANY SERVICE, PARTICULARLY IF YOU DECIDE TO MEET OR CONDUCT BUSINESS OFFLINE OR IN PERSON.
Limitation of Liability
UMBRELLA SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR DISPLAYING, COPYING, OR DOWNLOADING ANY MATERIALS TO OR FROM THIS SITE OR THE SERVICES. IN NO EVENT SHALL UMBRELLA BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, EVEN IF UMBRELLA KNOWS THERE IS A POSSIBILITY OF SUCH DAMAGE.
Local Laws. UMBRELLA accept Subscribers internationally. You are responsible to adhere to your applicable local laws where you live.
Feedback
If you send or transmit any communications, comments, questions, suggestions, or related materials to UMBRELLA, whether by letter, email, telephone, or otherwise (collectively, “Feedback”), suggesting or recommending changes to the Site, any Services or Materials, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and UMBRELLA is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that UMBRELLA is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution.
Dispute Resolution and Arbitration; Class Action Waiver
Please read this carefully. It affects your rights.
Most customer concerns can be resolved quickly and to a customer’s satisfaction by contacting us via our support center at https://help.umbrellaus.com . This Provision facilitates the prompt and efficient resolution of any disputes that may arise between you and UMBRELLA. Arbitration is a form of private dispute resolution in which persons with a dispute waive their rights to file a lawsuit, to proceed in court and to a jury trial, and instead submit their disputes to a neutral third person (or arbitrator) for a binding decision. You have the right to opt-out of this Provision (as explained below), which means you would retain your right to litigate your disputes in a court, either before a judge or jury.
Please read this Provision carefully. It provides that all Disputes between you and UMBRELLA shall be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this arbitration agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Except as otherwise provided, entering into this agreement constitutes a waiver of your right to litigate claims and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney’s fees).
For the purpose of this Provision, “THE COMPANY” means UMBRELLA and its parents, subsidiaries, and affiliate companies, and each of their respective officers, directors, employees, and agents. The term “Dispute” means any dispute, claim, or controversy between you and THE COMPANY regarding any aspect of your relationship with THE COMPANY, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Provision (with the exception of the enforceability of the Class Action Waiver clause below). “Dispute” is to be given the broadest possible meaning that will be enforced, and shall include any claims against other parties relating to services or products provided or billed to you (such as THE COMPANY’s licensors, suppliers, dealers or third-party vendors) whenever you also assert claims against us in the same proceeding.
WE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.
Pre-Arbitration Claim Resolution
For all Disputes, whether pursued in court or arbitration, you must first give THE COMPANY an opportunity to resolve the Dispute. You must commence this process by mailing written notification to legal@umbrellaus.com . That written notification must include (1) your name, (2) your address, (3) a written description of your Claim, and (4) a description of the specific relief you seek. If THE COMPANY does not resolve the Dispute within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. You may pursue your Dispute in a court only under the circumstances described below.
Exclusions from Arbitration/Right to Opt Out
Notwithstanding the above, you or THE COMPANY may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it may be initiated in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt out of this Provision by sending a written notification to legal@umbrellaus.com. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with THE COMPANY through arbitration. Your decision to opt-out of this Arbitration Provision will have no adverse effect on your relationship with THE COMPANY. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court.
Arbitration Procedures
If this Provision applies and the Dispute is not resolved as provided above (Pre-Arbitration Claim Resolution) either you or THE COMPANY may initiate arbitration proceedings. The American Arbitration Association (“AAA”), www.adr.org, or JAMS, www.jamsadr.com, will arbitrate all Disputes, and the arbitration will be conducted before a single arbitrator. The arbitration shall be commenced as an individual arbitration, and shall in no event be commenced as a class arbitration. All issues shall be for the arbitrator to decide, including the scope of this Provision.
For arbitration before AAA, for Disputes of less than $75,000, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply; for Disputes involving $75,000 or more, the AAA’s Commercial Arbitration Rules will apply. In either instance, the AAA’s Optional Rules For Emergency Measures Of Protection shall apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. For arbitration before JAMS, the JAMS Comprehensive Arbitration Rules & Procedures and the JAMS Recommended Arbitration Discovery Protocols For Domestic, Commercial Cases will apply. The JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. This Provision governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action procedures or rules apply to the arbitration.
Because the Site, Services and these Terms concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all Disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.
Arbitration Award – The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law, and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. Such award will be final and binding on the parties, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.
Location of Arbitration – You or THE COMPANY may initiate arbitration in either the State of New York or the federal judicial district that includes your billing address. In the event that you select the federal judicial district that includes your billing address, THE COMPANY may transfer the arbitration to New York in the event that it agrees to pay any additional fees or costs you incur as a result of the transfer, as determined by the arbitrator.
Payment of Arbitration Fees and Costs – THE COMPANY will pay all arbitration filing fees and arbitrator’s costs and expenses upon your written request given prior to the commencement of the arbitration. You are responsible for all additional fees and costs that you incur in the arbitration, including, but not limited to, attorneys or expert witnesses. Fees and costs may be awarded as provided pursuant to applicable law. In addition to any rights to recover fees and costs under applicable law, if you provide notice and negotiate in good faith with THE COMPANY as provided in the section above titled “Pre-Arbitration Claim Resolution” and the arbitrator concludes that you are the prevailing party in the arbitration, you will be entitled to recover reasonable attorney’s fees and costs as determined by the arbitrator.
Class Action Waiver
Except as otherwise provided in this Provision, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless both you and THE COMPANY specifically agree to do so following initiation of the arbitration. If you choose to pursue your Dispute in court by opting out of the Arbitration Provision, as specified above, this Class Action Waiver will not apply to you. Neither you, nor any other user of the Site or Services can be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding without having complied with the opt-out requirements above.
Jury Waiver
You understand and agree that by entering into this Agreement you and THE COMPANY are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this Provision, you and THE COMPANY might otherwise have had a right or opportunity to bring Disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Except as otherwise provided below, those rights are waived. Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited or may also be waived.
Severability
If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the Dispute will be decided by a court.
Continuation
This Provision shall survive the termination of your service with UMBRELLA or its affiliates. Notwithstanding any provision in this Agreement to the contrary, we agree that if UMBRELLA makes any change to this Provision (other than a change to the Notice Address), you may reject any such change and require UMBRELLA to adhere to the language in this Provision if a dispute between us arises.
General
UMBRELLA prefers to advise you if we feel you are not complying with these Terms and to recommend any necessary corrective action. However, certain violations of these Terms, as determined by UMBRELLA, may result in immediate termination of your access to the Site and/or Services without prior notice to you. The Federal Arbitration Act, New York state law and applicable U.S. federal law, without regard to the choice or conflicts of law provisions, will govern these Terms. Foreign laws do not apply. The United Nations on Contracts for the International Sale of Goods and any laws based on the Uniform Computer Information Transactions Act (UCITA) shall not apply to this Agreement. Except for Disputes subject to arbitration as described above, any disputes relating to these Terms or this Site will be heard in the courts located in the city and State of New York. If any of these Terms is found to be inconsistent with applicable law, then such term shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. UMBRELLAs’s failure to enforce any of these Terms is not a waiver of such term. These Terms are the entire agreement between you and UMBRELLA and supersede all prior or contemporaneous negotiations, discussions or agreements between you and UMBRELLA about the Site and Services. The proprietary rights, disclaimer of warranties, representations made by you, indemnities, limitations of liability and general provisions shall survive any termination of these Terms.
Umbrella’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy including the Limited Use requirement.
California Civil Code Section 1812.201 et seq. Disclaimer
The offerings, services, and contractual arrangements provided by [Your Business Name] (the “Company”) are expressly and unequivocally intended to fall outside the scope and definition of a “Seller Assisted Marketing Plan” (SAMP) as defined under California Civil Code Section 1812.201 et seq. (the “SAMP Act”).
By entering into any agreement, or utilizing any service, program, or product provided by the Company, you, the User, acknowledge and agree to the following representations and covenants:
Exclusion of Statutory Definition: The relationship between the Company and the User is not, and shall not be construed as, a Seller Assisted Marketing Plan. The Company does not make any of the representations or fulfill any of the criteria that would classify its offering as a SAMP under the SAMP Act.
No Guarantee of Income/Earnings: The Company makes NO REPRESENTATION, GUARANTEE, OR PROMISE of any specific sales, earnings, or income potential that the User may achieve through the use of the Company’s services or products. The User assumes all risk regarding the success or failure of their business endeavors.
Nature of Services and No Provision of Market: The primary service provided is Sales Training and Coaching. While this service may include an expert seller from the Company participating in or assisting with live sales calls, demonstrations, or negotiations with third parties, this assistance is provided solely for educational and coaching purposes to train the User’s selling skills. This engagement is not, and shall not be construed as, the Company providing, securing, or guaranteeing a market, outlet, or sales/leads for the User’s product or service. The Company does not agree to purchase the product or service made, produced, fabricated, finished, or sold by the User.
Release of Statutory Obligations: Accordingly, the Company is hereby released and discharged by the User from any and all compliance, disclosure, bond, or registration requirements imposed upon a seller of a Seller Assisted Marketing Plan under the SAMP Act.
Fees Solely for Platfrom, Training and Service: All fees and payments made by the User to the Company are paid in exchange for the provision of documented Sales Training and Coaching Services, and/or subscription to the company platform and some or all of it’s features, and/or marketing services provided by the Company to the User, and/or the licensing of intellectual property and digital content. These payments do not constitute an “initial payment” or a payment for the right to engage in a sales program for the purpose of initiating a Seller Assisted Marketing Plan.
The User understands and acknowledges that their acceptance of these Terms is a knowing waiver of any rights, claims, or protections that might otherwise arise under the SAMP Act.
Messaging Terms & Conditions
1. General. When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Umbrella. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Umbrella. Umbrella reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Umbrella also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
2. Carriers.
Carriers are not liable for delayed or undelivered messages.
3. Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Umbrella again, just sign up as you did the first time and Umbrella will start sending messages to you again.
4. Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, please submit a ticket as help.umbrellaus.com.
5. Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number by submitting a ticket as help.umbrellaus.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
6. Privacy
If you have any questions about your data or our privacy practices, please scroll down to our Privacy Policy.
7. Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.
Contact Us
If you have any questions about these Terms or otherwise need to contact UMBRELLA for any reason, please contact via https://help.umbrellaus.com/
© Umbrella Micro Franchises Inc. All Rights Reserved
Umbrella Micro Enterprises Privacy Policy
IN THIS PRIVACY POLICY (THE “Policy”) IS A LEGAL CONTRACT BETWEEN YOU AND UMBRELLA MICRO ENTERPRISES Inc. (“UMBRELLA”, “WE” OR “US”). THE Policy EXPLAINS HOW YOU ARE PERMITTED TO USE THE WEBSITE LOCATED AT THE URL: UMBRELLAUS.COM, UMBRELLALOCAL.COM, AS WELL AS ALL ASSOCIATED SITES PROVIDED BY UMBRELLA, ITS SUBSIDIARIES, AND AFFILIATED COMPANIES (COLLECTIVELY, THE “SITE”). BY USING THIS SITE OR REGISTERING TO USE THE SERVICES OFFERED THROUGH THE SITE (“SERVICES”), YOU ARE AGREEING TO ALL THE TERMS; IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THIS SITE, ANY SERVICES OR ANY INFORMATION CONTAINED ON THIS SITE.
UMBRELLA MICRO ENTERPRISES LLC. (“UMBRELLA”, “WE” OR “US”) value your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use and disclose information that we obtain about visitors to our website HTTP://WWW.UMBRELLAUS.COM AS WELL AS ALL ASSOCIATED SITES PROVIDED BY UMBRELLA, ITS SUBSIDIARIES, AND AFFILIATED COMPANIES (COLLECTIVELY, THE “SITE”).
By visiting the Site, or using any of our services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms Use, available HERE, including its applicable limitations on damages and the resolution of disputes. UMBRELLA’s Terms of Use are incorporated by reference into this Policy.
The Information We Collect
We may collect information about you directly from you and from third parties (such as those that sell our products), as well as automatically through your use of our Site or Services.
Information We Collect Directly From You
Certain areas and features of our Site and Services may require registration. To register you must provide your name and email. If you purchase something, we will also request your credit, debit, and/or financial account data, as well as billing information, including billing address. In addition, we may collect information from you through surveys, contests and questionnaires that we may invite you to participate in. We may also collect information such as your phone number or other contact information, though you are not required to provide this.
Information We Collect Automatically
We may automatically collect the following information about your use of our Site or Services through cookies and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site and or use our Services; and the referring URL, or the webpage that led you to our Site. We may combine this information with other personal information that we have collected from you. Please see the section Our Use of Cookies and Other Tracking Mechanisms below for more information about our use of cookies and other tracking mechanisms.
How We Use the Information We Collect
We use the information that we gather about you for the following purposes:
To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.
To send you news and newsletters, special offers, and promotions; to otherwise contact you about products or information we think may interest you; and for other marketing and promotional purposes.
To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.
How We Share the Information We Collect
We may share the information that we collect about you, including personally identifiable information, as follows:
Affiliates. We may disclose the information we collect from you to our affiliated companies or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors or agents who perform functions on our behalf. If we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which UMBRELLA is involved.
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, research or similar purposes.
Our Use of Cookies and Other Tracking Mechanisms
We use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. We use cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site, in order to help us to process your online transactions and requests, verify your identity, track aggregate and statistical information about user activity, and display advertising both on our Site and App and on third-party sites. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs. Clear GIFs (a.k.a. web beacons, web bugs or pixel tags) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs, in connection with our Site to, among other things, track the activities of Site visitors and App users, help us manage content, and compile statistics about usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Third Party Analytics and Tracking. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our Application. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences, not to track users across our Site and third party sites. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.
Notice for Users. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our online service, you agree that we can place these types of cookies on your device.
Third-Party Ad Networks. We may use third parties, such as network advertisers, to display advertisements on our Site, as well as to display ads on third-party websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third-party ad networks and related services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your usage of our Site and our Services. We do not share your name, email address or other personal information with these third parties, and we do not permit these third parties to use cookies and other tracking technologies placed on our Site to automatically collect your personal information.
What about Do-Not-Track options?
Currently, our Site does not honor browser requests not to be tracked. You may, however, opt out of many website third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout\_nonppii.asp (NAI) and www.aboutads.info/choices (DAA).
Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your opt-out may no longer be effective. Additional information is available on the NAI and DAA websites accessible by the above links.
RETENTION OF YOUR PERSONAL INFORMATION
We will only retain your Personal Information, which may including your Google User Data if provided, for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements and for other purposes described in this Privacy Policy. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances you can ask us to delete your data: see “YOUR LEGAL RIGHTS” below for further information. And in some circumstances we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Access, Correction to or Deletion of Your Information
If you would like to correct or update your Personal Information, or to request access to or deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “CONTACT US” section below. If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.
At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you. You may also have a legal right to obtain a copy of your Personal Information. You can make such a request by making a written request in one of the ways described in the “CONTACT US” section below. We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.
Your Choices about Communications and Marketing
We may send alerts and notifications, as well as periodic promotional informational or other marketing emails to you. You may opt out of marketing-related emails by following the opt-out instructions contained in any marketing e-mail we send you. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving marketing emails, we may still send you alerts, notifications and other e-mails about your account or any services you have requested or received from us.
International Transfers
UMBRELLA has affiliates internationally. Your information may be stored and processed in the United States or any other country where UMBRELLA and/or it’s affiliates are located; by submitting your information though our website, you agree to such transfers.
Security
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Changes to this Policy
This Policy is effective as of the Effective Date above and is subject to change. Any changes to this Policy will be posted on our Privacy Policy page on our website at http://www.umbrellaus.com .
Contact Us
If you have questions or concerns about the privacy aspects of our Services or would like to make a complaint, please contact us at https://help.umbrellaus.com/
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Rodney Epps
Jun 11, 2026
Over the years, I've invested tens of thousands of dollars into digital marketing tools, software platforms, training programs, and business systems. As a graduate of Full Sail University, I've had the opportunity to work with and evaluate many different ... technologies. Very few companies have impressed me the way Umbrella has.
What stands out most is that Umbrella genuinely lives up to its name. Instead of forcing business owners and entrepreneurs to piece together multiple tools, services, and vendors, they have brought everything together under one true umbrella. The platform provides the resources, automation, and support needed to grow a business without having to hire an expensive launch team or multiple specialists.
I also want to personally recognize Rafael for his exceptional customer support. As a veteran, I experienced some health challenges that temporarily pulled me away from my business activities. During that time, Rafael and the Umbrella team consistently stayed in touch, checked in, and made sure I had the support I needed. That level of care is rare in today's marketplace and speaks volumes about the company's culture and commitment to its customers.
If you're looking for a platform that combines powerful technology, business-building tools, and a team that genuinely cares about your success, I highly recommend Umbrella. In my experience, it is one of the best platforms available in the digital marketing space today.
Thank you, Rafael and the entire Umbrella team, for creating a platform that truly helps entrepreneurs succeed.read more
Tom Nimz
Jun 9, 2026
I have dealt with Umbrella and their team members for well over a decade. They offer exceptional products and services. I recently had an issue (my issue, not theirs) and Rafael Eri handled it quickly and courteously. Thank you, that was greatly appreciat... ed. I look forward to many more years of working together and success!read more
Michael Branch
May 25, 2026
Rafael and the Umbrella team and the opportunity are first class. I am loving achieving my goals with ease, as the revenues are increasing at an increasing rate. I strongly recommend you to join.
Natalie Miles
May 13, 2026
Umbrella Marketing has offered fantastic digital marketing tools that help with all areas of our business. The training is easy to go through and easy to understand.
Kevin Johnston
May 12, 2026
Rafael has gone above and beyond expectations to help and remove obstacles to success with Umbrella products and services. His training and sales closing ability is top notch and I am grateful to have him as a mentor. The entire customer service team is a... lso very responsive and I do not hesitate to give them 5 Stars. If digital marketing is important for your business, you cannot go wrong with Umbrella standing behind you. Great work Raf and company!read more
Craig Jones
Apr 23, 2026
Rafael assisted me with a very important situation, and fixed the problem. Excellent customer service. They truly have your back.
Rick Neuman
Apr 21, 2026
We’ve had a great experience working with this team as we continue to grow our marketing agency. Their responsiveness and willingness to help have made a real difference for us. Rafael has been fantastic to work with—always available, knowledgeable, and g... enuinely invested in our success. It’s been a strong partnership, and we look forward to continuing to build together.read more
Rhonda Adams
Mar 24, 2026
If you haven't developed a strong foundation or report with a dynamic team of software engineers you are missing out! Raf, Juan, Haarsh, and the entire umbrella 🌂 team is on a top-notch scale ⚖️. For digital marketing tools and boost your business goa... ls tremendously.read more
Adonai Grid
Mar 19, 2026
Even though I had prior knowledge, going through the Umbrella trainings—especially the ASM program—gave me a deeper understanding of how to approach client prospecting. It enabled me to conduct more thorough analyses, make stronger recommendations, and de... liver comprehensive, all-in-one marketing solutions for businesses. Without Umbrella, this would not have been possible. The Umbrella team provides comprehensive, step-by-step training on every service they offer. With Umbrella, if you have experience, you reach the next level; if you are a beginner, you come out as a pro. Thank you, Umbrella.read more
Nety Network
Mar 10, 2026
Difficult but meeze
Michael Udoh
Mar 9, 2026
⭐⭐⭐⭐⭐
Great experience working with Umbrella Marketing Company. Their team is professional, responsive, and truly focused on helping businesses grow. They delivered excellent results and made the entire process smooth and stress-free. Highly recommend... !read more
James Lamont
Feb 26, 2026
The Umbrella team consistently delivers innovative, results-driven business strategies. Their support is responsive, knowledgeable, and reliable. Explore what they offer and evaluate the impact for your business.
James Lamont
Feb 26, 2026
The Umbrella team comes up with some of the best new business strategies that are out there. In addition the support is fast and extremely competent! I highly encourage you to check them out and see for yourself.
Oliver Pecora
Feb 25, 2026
Been signed up for over a year now with Umbrella and I really appreciate them doing the legwork to find good vendors, negotiate pricing, keep coming up with new product offerings that provide value to the marketplace.
Janela Zaldua
Feb 22, 2026
The Umbrella team provides comprehensive, step-by-step training with modules that deep-dive into every service they offer. I've found the AI Chat Support particularly useful, as it delivers direct answers along with relevant links to helpful documentation... . Beyond the AI, their support team is incredibly responsive and quick to address direct inquiries.read more
Rod Bartolome
Feb 19, 2026
Starting an online marketing agency is honestly, pretty overwhelming, but the team at Umbrella Micro Enterprises has been a total lifesaver. Their customer service is next-level—right from day one, they’ve been there to answer every single question I had ... (and I had countless questions thus far!). It feels like they’re actually rooting for me, rather than just selling me a program or product. If you're a beginner and worried about feeling lost, don’t be. These guys have your back. Huge thanks to the whole team for making this launch feel doable!read more
Jide Kupoluyi
Feb 14, 2026
Our agency is a member of the Umbrella platform. They have so many great digital marketing services that address clients' needs that you don't need to look elsewhere. Their support is also great.
Darvon Harris
Feb 13, 2026
Hi Itamar and Raffie,
It has been an adventure and a pleasure working with you. I must admit that when I first joined Umbrella, I felt overwhelmed as I wasn't very computer savvy. However, I stayed focused and held myself accountable as I complet... ed the training modules for setting up my agency.
Since then, I have become much more consistent in my work. The new "over the shoulder" approach utilizing the ASM (Agency Sales Mastery) training for e-commerce, entrepreneurs, and SaaS owners has been a great addition. I’m staying motivated and keeping things moving forward, as I know success is right around the corner.
Best regards to your success,
Darvon Harrisread more
Brian G
Feb 11, 2026
Umbrella has made building an online business as easy as it can get. Over the years, I have joined two of their programs and now am joining their Aigent360 program as it offers entry into the new AI voice services that businesses are quickly adapting to... . Umbrella is leading the way with this blue-ocean opportunity and I do not want to miss it!read more
Jennifer Gonzalez
Feb 8, 2026
Umbrella did a great job of answering all my questions promptly and efficiently. I really enjoy working with them and plan to use their services again in the future. I'll also refer my friends and family to Umbrella. I appreciate the outstanding suppor... t.read more
Jennifer Gonzalez
Feb 8, 2026
The Umbrella Support Team was very helpful. They answered my questions instantly after sending them an email. Thanks to that, I was able to get going with my work right away. I will definitely be contacting their support team again in the future and I ... highly recommend the Umbrella Team to anyone wanting to start a Digital Marketing Agency or for any business looking to grow their online presence and scale their business.read more
Nick Saucier
Jan 29, 2026
Umbrella is a fantastic business partner and opportunity. Their services and customer service is top notch. I look forward to continuing to work with them in the future.
Richard Hickey
Jan 13, 2026
You guys are the best! The support team, especially Ritesh Shinde and Rafael Eri have resolved a technical issue with speed and clarity. Thanks for doing a Great job. Working with the Umbrella team has been a fantastic experience! They have answered e... very question I've had along the way and delivered a product and a program that is beyond my expectations! The support team has been extremely responsive and more than helpful. The training system provided is outstanding. Thank you Umbrella for developing an excellent program that I plan on utilizing to the fullest, in order to assist businesses, small and large, with their marketing needs, to grow and prosper for years to come.read more
Keith Holloman
Dec 27, 2025
Support Team is awesome! Quick response time, ready to help find a solution to your issue(s). Always ready to help you solve issues when you need a solution!
MDM Venture Pro LLC
Dec 27, 2025
great service
Oscar Hikuroa
Dec 18, 2025
Awesome help and service from Juan..
Mary M White
Dec 17, 2025
Umbrella is awesome! Absolutely the best services, training and support! I especially appreciate Rafael Eri, who has graciously coached me and encouraged me to find my voice. He has helped me gain confidence, made me a better marketer, and helped me grow.... Thank you!read more
John Rea
Jun 18, 2025
Umbrella always goes above and beyond, Great support and very knowledgable staff. Thanks
Mayo Best
Jun 17, 2025
These guys are awesome! Punctual, attentive, and capable. Sums them upn quite nicely. They bnot onlyb met my expectations but actually exceeded them.
Lars R
Jun 11, 2025
The support at Umbrella Local is simply the best. Top notch help and quick to respond and assist.
A. T. Parker
Jun 9, 2025
At my age of 85, I sometimes need special attention. That is not an excuse, it is simply a statement of realism. Umbrella has always come to my rescue when I get struck on what may seem to be the simplest problem to them, but is a show stopper for me. For... this I thank them. Umbrella's brilliance in developing leading edge services for business make it easy for an old person like me to build a business selling their services which all business really need today. I am grateful for this win-win relationship with the excellent Umbrella service team.read more
oladosu omoni
Jun 4, 2025
Amazing service
Andre Amsing
Jun 4, 2025
Umbrella has answered all my questions and gave solutions to solve my query
John Kilakowske
May 31, 2025
Best support ever!!
David Prosser
May 31, 2025
Its an excellent opportunity for those who wish to take it up.
Joel Whaley
May 29, 2025
I was amazed at how fast you fixed my problem. I sincerely thank you for the correction. The support department is terrific.
Keith Neal
May 27, 2025
Customer support is excellent!
Juan Gaines
May 23, 2025
I liked the way they just connected my demo website to my email account..,and behold! It Worked!! Bravo!
Capturing lead information (is) very important! But, Remember, that just getting a good lead is not everything, It's the (ONLY) thing! It like... when somebody say's winning isn't everything: they're right, it's not everything, it's the only thing! Period!read more
Telly Paul
May 22, 2025
Support has been great. I was kept appraised of all what was happening. Keep up the good work :-)
Héctor L Banchs
May 13, 2025
Fast response. Excellent customer service. The ticket was resolved in less than 24 hours.
Kautu Tenaua
May 4, 2025
Umbrella is an innovative online business platform offering a comprehensive suite of online business programs. It provides access to a one-stop platform for various online business needs. uDTI enhances the uniqueness of Umbrella by focusing on digital mar... keting, and offers interactive and engaging learning materials.read more
Herschel Clark
May 1, 2025
The support team has been exceptional! They have been accurate with their responses, and I am getting them in minutes and hours - not days. Thanks again!
Les Ong
May 1, 2025
Harssh Kavishwar was incredibly helpful in setting up my white label domain. He was very responsive, provided clear instructions, and even took care of part of the installation himself. Highly satisfied with his support!
Michelle Kadushin
Apr 29, 2025
Great organization so glad to me a member!!
MrMrs Robison
Apr 28, 2025
Support is always top notch - so rare in this world of outsourcing and AI. Thanks Umbrella!
Philip Tyler
Apr 22, 2025
I got a timely and accurate answer to my question. Go Umbrella Support Team!
Paul Mylod
Apr 22, 2025
Fantastic service from the service team at Umbrella. I highly recommend them on doing what's required.
Ray Burton
Apr 21, 2025
Umbrella Support Team are great to work with. They are fast and efficient at solving problems and answering questions.
Marc Murray
Apr 17, 2025
Support was great helping me get all my issues resolved. Everyone was very attentive and helpful plus they followed up with me.
Hudson Appraisals
Apr 10, 2025
Courteous, quick, full completion of the issue. Fantastic.
Aubri Atkin
Apr 7, 2025
Umbrella has been amazing to partner with. I have learned so much and benefited in many ways from the entire team. So grateful! Highly recommend!
Paul Godbout
Apr 2, 2025
Awesome support service with prompt response time! Thank you for your assistance in resolving my subscription issues.
chris alaxander
Mar 25, 2025
My account manager, Jonathan Seo, was the best!
Tisa Christiana Spraul
Feb 26, 2025
In the end, a product and/or Service is only as good as it’s Customer Service. Based on the fact Umbrella offers Top-Notch Customer Service for their Top Notch Products and Services, I would give 100 Stars if I could!!
I definitely recommend Umbr... ella for any digital marketing agency looking to incorporate the best services to help your clients excel in their local or national market.read more
Andreas Wiechert
Feb 12, 2025
Outstanding customer support team!
Albert J Shaw (AJ)
Feb 7, 2025
Great Company to partner with Solves all your business needs
Robert Rushing
Feb 6, 2025
These guys are truly awesome. I'm a brain injured customer of theirs and whenever I'm confused about something, they're always there to help me out.
hal weinshank
Jan 30, 2025
Umbrella has always answered my questions quickly and concisely. I have been in Customer Service myself for many years and appreciate when CS is top notch! Also, my coaches are amazing, really care and provide me with guidance to move forward with my agen... cy. This is a robust company with many services that I can offer my clients. I am very happy with them.read more
Philip Tyler
Jan 24, 2025
The Umbrella team responds in a timely and helpful manner in response to my questions. Love working with them!
Gail Dark
Jan 23, 2025
Such a friendly helpful support team. Thanks for always getting back to me in a super-fast time. Fabulous work. It makes such a difference knowing you are always there for any questions I have.
Sam Sam
Jan 23, 2025
This company is great. They have offered nothing but efficient support and generosity to me while experiencing a difficult personal problem which delayed my start. I recommend then 100%
Tonya Mecum
Jan 21, 2025
Umbrella has been the catalyst to my success!
Raymond Montoya
Jan 17, 2025
Excellent customer service. They responded quickly and helped me with all my questions and needs. This is a rare and quality team.
Randy Van Ittersum Sr.
Dec 5, 2024
In business we all have experienced that sometimes there is a glitch (an issue) where you need help from someone in support. I recently experience a problem with the product from Umbrella that I had purchased. The support team actually worked on the probl... em for almost a week, but got the issue resolved. I've worked with many SAAS companies and very few stand behind the products they sell, but Umbrella does. If I were to rate their service on a scale of 1-10, I would have to give them a 15. They are really that good. So if you are a skeptic as to whether you should get involved with Umbrella (as I was) I hope this review lets you set you skepticsm aside, and get involved with these good people. I highly recommend them.read more
Joe Ryan
Nov 25, 2024
Appreciate the support you have provided my firm. It's nice to get quick answers to my questions and requests. Thanks David Marmol and Wendy Rodriguez!
Christine Foley
Nov 21, 2024
Great support- couldn't be more helpful!
Lanre Coke
Nov 19, 2024
Products and support are top notch. No regrets
pendo egure
Nov 17, 2024
Umbrella Support is excellent!!
Thanks to Juan, Laura, Wendy, Esau and Vanessa.
Donna Smith
Nov 14, 2024
The Support Team always responds promptly and resolves problems as required. This is a dedicated, reliable team!!!
Darren Wong
Nov 13, 2024
Great service.... always
Willis Gentry Jr
Nov 12, 2024
The Umbrella Support Team is a fantastic group of people that go above and beyond to address my issues. They are friendly, cordial and professional. Umbrella is a great company to work with.
Stan Byars
Nov 8, 2024
The Teck folks at Umbrella do get to the bottom of tech problems. Thanks for all you help.
Also thanks for the quick response and resolve of a billing error
Stan Byars
Lanre Coke
Nov 5, 2024
Great efficient and speedy customer service
Bryan Blackburn
Nov 1, 2024
They fight and work hard to get things done so that you are happy. Busy little bees that they are they get the job done.
Maria Magdalena
Nov 1, 2024
I wanted to take a moment to express how satisfied I am with your prigram an the entire team. Your service has been beyond my expectations at every step. The support, gudance, and the quality of the program have made such a positive impact.
Thank you ... for going above and beyond.read more
James Bender
Oct 11, 2024
Above and Beyond in value and service!
A Google User
Oct 10, 2024
I’ve had an outstanding experience with Umbrella! Their support team is always on point—super responsive and genuinely helpful with every question or issue I've ever had. I’m really impressed with both their excellent customer service and the quality of t... heir products. Highly recommend Umbrella to anyone looking for top-notch service and reliable solutions!read more
Beverly Gonzalez
Oct 4, 2024
It's been a very very long time since I've seen customer service at a level that this company holds. I cannot tell you the near amount of times I've had to reach out for one reason or another for support and one thousand percent of the time they are alway... s there to answer my questions or follow up with me or make sure I'm okay. And I'm telling you I've written in more tickets than most people because of inquiries or it's just part of my personality. And they've been so patient with me. They're definitely a company that I'm going to stay with. A beautiful set of amazing team members that are always cordial and never give up. Thanks Umbrellas!read more
Anthony Parker
Sep 27, 2024
Umbrella has always responded to my questions promptly. They have resolved each issue professionally and fairly, and I appreciate my good relationship with them very much.
Kyle Culpepper
Sep 19, 2024
Great customer service,never disappoints and always knowledgeable about various products!
David Stokes
Sep 12, 2024
Umbrella's customer service was again first class. They are always the best. Many thanks, David
Vance Bridges
Sep 9, 2024
I have been an Umbrella member for years but I haven't chosen to follow it. That is until now. The teaching and training are top notch and the support is second to none.
David van Dijk
Sep 3, 2024
I've had an amazing experience with Umbrella. Their support team has been incredibly helpful and responsive, always ready to assist with any questions or issues I've encountered. The training was clear and easy to follow, making it a breeze to learn how t... o use their platform and services. I highly recommend Umbrella for their exceptional customer service and quality products.read more
Steve Packer
Aug 31, 2024
Umbrella offers some of the best help I have ever experienced, coupled with cutting-edge internet marketing solutions.
Mark Schuyler
Aug 24, 2024
This company is amazing. From product, to service, to customer support. They are efficient, extremely helpful, and truly care about their customers. Couldn't have asked for a better experience.
Keith Macdonald
Aug 19, 2024
Excellent member support! My first email was answered quickly and my questions were resolved.
Matthew Pompeii
Aug 3, 2024
I had the pleasure of working with Umbrella Micro Enterprises and the exceptional team at Saatchi, and I can’t speak highly enough about my experience. From the very beginning, they demonstrated a genuine passion for helping people and a remarkable level ... of professionalism.
The folks at Umbrella Micro Enterprises are not just experts in their field; they are dedicated to making a real difference in their clients’ lives. Their attention to detail, commitment to excellence, and unwavering support have been truly impressive. They took the time to understand my unique needs and provided tailored solutions that exceeded my expectations.
Their proactive approach and clear communication made the entire process seamless and stress-free. It’s rare to find a team so invested in their clients’ success, and I am incredibly grateful for their assistance.
If you’re looking for a team that combines expertise with a heartfelt desire to help, look no further than Umbrella Micro Enterprises and Saatchi. They are a shining example of what exceptional service looks like. Last but not least, shout out to RAFAEL ..🔥🔥🔥read more
EC Filemon
Aug 3, 2024
This goes out to Wendy Rodriguez. Customer support at Umbrella micro enterprises. This young lady gave me the experience I needed while I was struggling to make payment for my uSBO online. Patience, understanding, following my instructions to try to take ... payment from her end, warm and kind hearted with a sense of a peaceful nature, this is the kind of customer service agent I need when Im in a panic on my end trying to find out why Im struggling to make payment. It was a nightmare on my end but Wendy, she didnt add to the nighmare infact she gave me PEACE OF MIND. And eventually that payment did infact go through successfully. Very grateful for her support and the experience.
Thank you Wendy🤗read more
Chelsea Hart
Jul 29, 2024
Great company to work with
Biz Viz
Jul 25, 2024
Working with Umbrella as a marketing agency myself, I am impressed with the product offerings and the incredible customer service team for quickly resolving my issues and for providing support as I incorporate their solutions into my local marketing agenc... y.read more
Kevin Sanders
Jul 18, 2024
I wasn't sure what to expect with Umbrella, and I have been nothing but pleasantly surprised! I had a couple bumps that I needed assistance with, and their customer service team was right on it. You can tell they are very invested in helping their clien... ts succeed!read more
Mustaffa Sariang
Jul 17, 2024
Support team was excellent. Very prompt, seems either they don't have that much issues that made ticket rate too low or they over staffed. Either way, I am happy with the support team.
Paul Keenan
Jul 16, 2024
Wow! I'm simply knocked out by Umbrella's support. Fast response times, polite and patient, willing to accommodate my 'newbie' ignorance and non-standard requests. Truly exceptional.
Lisa Sassone
Jul 12, 2024
I love their U Everywhere platform which is an easy way to increase your presence on the Internet at an affordable price. Their Customer Service team is very helpful with resolving any issue you may have, and they always follow up!
Edward Lee Hammond Jr
Jul 12, 2024
I am so impressed with Umbrella's customer service and I am just getting started with them. Their team is amazing and handled my questions and concerns immediately. Now I am very excited to head down this new path and I can do so with confidence knowing t... hat I have support along the way! Great job!read more
John Mowatt
Jul 12, 2024
Top class company and services support always fast response very satisfied customer. That was while back but today totally exceeded my expectations about that mile
Martin Hanks
Jul 10, 2024
"Top gun service and support. It doesn't get any better than this"
Lauren NeSmith
Jul 9, 2024
Working with Umbrella has been a game-changer for myself and my business! From the very beginning, their team of coaches and support staff have demonstrated exceptional expertise and dedication. The personalized coaching sessions have provided invaluable ... insights tailored to my specific needs, helping me navigate challenges and seize opportunities with confidence.
The support team is always responsive and ready to assist, ensuring that any questions or concerns are addressed promptly. Their commitment to my success is evident in every interaction, making me feel valued and supported throughout my journey.
Umbrella’s holistic approach, combining strategic guidance with hands-on support, has significantly boosted my business performance. The collaborative environment they foster encourages growth, innovation, and continuous improvement. I highly recommend Umbrella to anyone looking to elevate their marketing business with the help of an outstanding team of professionals!read more
Ken Ruggirello
Jun 27, 2024
Customer service is TOP NOTCH - very responsive...and minimal wait times
Rob Bartolome
Jun 21, 2024
I cannot express how impressed I am with their exceptional customer service. From start to finish, every interaction was a testament to their commitment to customer satisfaction. Even after the sale, their follow-up showed that they genuinely care about t... heir customers' long-term satisfaction. So, kudos to the Umbrella Team! You guys are awesome!read more
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